Participating in online wine auctions
Please read through our Terms and Conditions (Conditions of Business for Buyers and Sellers), as these pertain to our online wine auctions as well as to our live auctions.
Bidder Registration:
By registering to bid, you acknowledge that you have read and agree to the terms listed to the Conditions of Business for Buyers and Sellers at Munich Wine Company. Shortly after filling out the registration form, you will receive an e-mail from us with the activiation link which will allow you to complete your registration. You only need to register once in order to take part in our online wine auctions. Please remember to include your preferred method of delivery for the items you purchase.
The personal information which you give upon registration is only used for our wine auction, and will be handled confidentially. Your data will not be made available to any third parties.
Proof of Age:
In accordance with the law, we will validate the age of new customers before delivery to be sure that we are not selling to minors.
Bidding:
After the registration process is complete and you have logged in, you can bid via the internet during the time frame of the wine auction. A bidder list is automatically generated to give you an overview of your bid status. There is also the possibility to bookmark lots of interest in a separate list.
Bids can be made using the scroll down window. Bids up to 95 € are in 5 € increments, bids above 100 € are in 10 € increments. The amount you enter serves as your highest bid. Bidding is handled in a conservative manner, i.e. your bid will be placed at the increment above the next highest bid and will only go up to the amount you listed if someone else is bidding against you and rises your increments up to your top value. If two identical bids are received for the same lot, the bid will go to the person whose bid was received first.
Wine Auction Protocol:
Bids can be placed at any time during the run of the wine auction. Please keep in mind when placing last minute bids, due to potential high bidding traffic in the last few minutes of the wine auction, the server may respond slower, and your bid may not reach us before the wine auction formally ends.
Shipping and Handling:
At your request, we can send your goods to you by e-mail after complete payment has been made. Please view our shipment costs under auction fees. With larger quantities, the buyer should arrange shipping with the company of his choice. In no instances is Munich Wine Company responsible for damage or loss incurred during shipment. Mailing of packages will occur no earlier than three workdays after the end of the wine auction. UPS is our primary provider. Shipping costs outside of Germany are subject to UPS fares.
We do not ship to the USA. New US custemers please contact us via email for alternatives.
Buyer’s Premium:
The following will be added to the hammer price: 15% buyer’s premium, a handling fee of 5 € per bill and shipping and handling (where applicable). These charges are subject to 19% VAT. There is no lot fee. Tax refunds are not available to private customers. Business customers should contact us regarding their tax options.
Condition of the Merchandise:
The lack of data regarding the condition of the merchandise does not guarantee that there is no damage. Items are auctioned in the condition which we received them.
Payment and collection of goods:
Payment is due within 14 days after the close of the wine action. We accept cash and electronic bank transfers. We do not accept credit cards or PayPal. All payment is done in €. The first possible date to collect your items or have your items go into the e-mail is three working days after the close of the wine auction. An appointment to pick up your item can be made by telephone. » Shipping costs overview
Return and Refund Policy
Right of Cancellation
You have the right to withdraw from this contract within fourteen days without giving any specific reason.
The cancellation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, has taken possession of the final goods.
In order to exercise your right of cancellation, whether you have a contract with us or another seller on https://www.munichwinecompany.com, you can contact us (Munich Wine Company GmbH, Jaegerstraße 2, 82041 Deisenhofen, Germany, phone +49(0)89 / 678 055 – 50, fax +49(0)89 / 678 055 – 77, e-mail: info@munichwinecompany.com) by means of an explicit statement (e.g. a letter sent by post, fax or e-mail) informing us about your decision to withdraw from the contract. You can use the sample withdrawal form linked to the download below, but this is not mandatory.
In order to comply with the cancelation period, it is sufficient that you send the notification to exercise of the right of withdrawal before the expiry of the cancellation period.
Cancellation Consequences
If you withdraw from this contract, we shall reimburse to you all payments received from you, including delivery costs (with the exception of the additional costs resulting from your choice of a type of delivery other than the cheapest standard delivery offered by us), no later than fourteen days from the day on which we receive notification of your revocation of this contract. For this refund, we will use the same means of payment that you used for the original transaction, unless you have expressly agreed otherwise; under no circumstances will you be charged any fees for this repayment. We may refuse the refund until we have received the goods back or until you have provided proof that you have returned the goods, whichever happens first. You must return or hand over the goods to us no later than fourteen days from the day from which you inform us of the cancellation of this contract. The deadline is met if you send the goods before the expiry of the period of fourteen days. We bear the costs of returning the goods.
You only have to pay for any loss in value of the goods if this loss in value is due to unnecessary handling of the goods while checking the quality, characteristics and functionability of the goods.
End of the statutory cancellation policy information
Download » Sample Cancellation Form
Package Recycling
Munich Wine Company follows its legal diligence regarding package recycling (§6 VerpackV). This law pertains only to new packaging materials used for private customers. We are a member of the recycling system Landbell AG, Mainz, (client number: 412 02 25).
Further information can be found at » www.landbell.de
Munich Wine Company offers a 24 month guarantee on new goods and a twelve month guarantee on used goods.
