Information about our wine offers
Taxes and Additional Costs:
The items are being sold on behalf of a third party. In our wine offers (Commission sales), the taxes are part of the price and cannot by law be shown as a separate figure on the bill. Because of this, there are no tax refunds possible through our commission sales. There are no lot fees or buyer’s premiums in the commission sales.
Prices:
The prices listedare the final prices, excluding shipping and handling costs.
Shipping and Handling:
At your request, we can send your goods to you by mail after complete payment has been made. Shipment within Germany of up to twelve standard bottles costs approximately 10 €, plus packing materials. When packages are valued above 500 €, there is also an additional insurance charge. With larger quantities, the buyer should arrange shipping with the company of his choice. In no instances is Munich Wine Company responsible for damage or loss incurred during shipment. Mailing of packages will occur no earlier than three workdays after the end of the auction. UPS is our primary provider. Shipping costs outside of Germany are subject to UPS fares.
Payment and collection of goods:
Payment is due within 14 days after the close of the wine action. We accept cash and electronic bank transfers. We do not accept credit cards or PayPal. All payment is done in EURO. The first possible date to collect your items or have your items go into the mail is three working days after the close of the wine auction. An appointment to pick up your item can be made by telephone.
Orders:
To place an order, print out the » order form and send the completed form to us by mail or fax.
Return Policy
Returns
Goods which you have received may be returned without explanation within one month. The one month period begins when you receive your goods.
If your order is being delivered in more than one package, the one month period begins when you receive your first package.
We hereby declare that we are following our due diligence regarding German law as it pertains to the return of goods purchased online or by telephone. These laws can be found in the following paragraphs: § 312 c Abs. 2 BGB iVm, § 1 Abs. 1, 2 und 4 BGB-InfoV, as well as § 312 e Abs. 1, Satz 1 BGB iVm, and § 3 BGB-InfoV.
You are responsible for the return of all items to Munich Wine Company. However, if the items are too bulky to be handled by a normal carrier (DHL, UPS, etc.), we must receive written notification of this within the one month period, and then we will arrange shipment. Munich Wine Company is responsible for all costs and liabilities involved in returns.
All returns and communication regarding returns must go to the following address:
Munich Wine Company GmbH
Jaegerstrasse 2
D-82041 Deisenhofen
Tel. +49 (0)89 / 678 055 - 50
Fax +49 (0)89 / 678 055 - 77
Email: info@munichwinecompany.com
In a return, each party will return the items which they have each received. Munich Wine Company will return the buyer’s money, and the buyer will return the items in the condition in which they were received. In case of deterioration, or usage, of the goods, the buyer is liable for the devaluation of those goods. Munich Wine Company has 30 days after the goods have arrived back at their offices in which to refund the buyer’s money. Any items which are being returned belong to Munich Wine Company and should be treated as such to avoid any loss of value.
Download » withdrawal form
End of Return Policy.
Package Recycling
Munich Wine Company follows its legal diligence regarding package recycling (§ 6 VerpackV). This law pertains only to new packaging materials used for private customers. We are a member of the recycling system Landbell AG, Mainz, (client number: 412 02 25).
Further information can be found at www.landbell.de
Munich Wine Company offers a 24 month guarantee on new goods and a twelve month guarantee on used goods.
Should one or more of these terms and conditions of auction be or become invalid or unenforceable, this shall not affect the validity of the remaining provisions. The invalid or unenforceable provision shall be replaced by a valid and enforceable provision by common consent of the parties that comes as close as possible to the original intended purpose of the provision
Munich Wine Company, last modified, January 2nd 2014
