Return Policy
Returns
Goods which you have received may be returned without explanation within one month. The one month period begins when you receive your goods.
If your order is being delivered in more than one package, the one month period begins when you receive your first package.
We hereby declare that we are following our due diligence regarding German law as it pertains to the return of goods purchased online or by telephone.
These laws can be found in the following paragraphs: § 312 c Abs. 2 BGB i.V.m., § 1 Abs. 1, 2 and 4 BGB-InfoV, as well as § 312 e Abs. 1, Satz 1 BGB i.V.m., and § 3 BGB-InfoV.
You are responsible for the return of all items to Munich Wine Company. However, if the items are too bulky to be handled by a normal carrier (DHL, UPS, etc.), we must receive written notification of this within the one month period, and then we will arrange shipment. Munich Wine Company is responsible for all costs and liabilities involved in returns.
All returns and communication regarding returns must go to the following address:
Munich Wine Company GmbH,
Jaegerstrasse 2, D-82041 Deisenhofen
P +49 (0)89 / 678 055 - 50,
F +49 (0)89 / 678 055 - 77
Email: info@munichwinecompany.com
In a return, each party will return the items which they have each received. Munich Wine Company will return the buyer’s money, and the buyer will return the items in the condition in which they were received. In case of deterioration, or usage, of the goods, the buyer is liable for the devaluation of those goods. Munich Wine Company has 30 days after the goods have arrived back at their offices in which to refund the buyer’s money. Any items which are being returned belong to Munich Wine Company and should be treated as such to avoid any loss of value.
End of Return Policy.
Package Recycling
Munich Wine Company follows its legal diligence regarding package recycling (§ 6 VerpackV). This law pertains only to new packaging materials used for private customers. We are a member of the recycling system Landbell AG, Mainz, (client number: 4120225).
Further information can be found at » www.landbell.de